Payment terms​

All accounts should be settled on the day of treatment unless prior arrangements are in place. We accept cash and all major credit cards.

​​

​

​

cancellation policy

At Leicester Ozone Clinic, we are committed to providing flexible, understanding care—especially knowing that many of our clients face complex and unpredictable health conditions.

​

To this end, we will waive our cancellation policy in most circumstances, We therefore will not charge any penalties for cancellations or rescheduling, regardless of timing. We only ask that, whenever possible, you let us know in advance if you are unable to attend. This helps us reallocate your appointment to another patient in need and ensure the smooth running of our clinic.

However, we reserve the right to cancel appointments, request pre-payment, or apply our standard cancellation policy available here if we detect misuse of our system—such as repeated last-minute cancellations or bookings made without genuine intent to attend.​​

​​